Hi afternoon all
Update: When paying by BACS please use the Transaction ID as the reference. This will be found on your booking email.
Following an increase in BACS payments, in order to reduce bank charges, I’ve had a HUGE increase in payments into the bank account (January saw 150 BACS payments for rallies alone).
In the vast majority of cases, I’ve been able to match up the payment to the correct rally with an email to my mailbox from the rallier concerned.
I’ve then confirmed receipt of the payment; both to the rally officer concerned and rallier; that way everyone knows what I’ve received.
However, there have been a small minority of cases where for whatever reason, the email hasn’t reached me, but the payment has still arrived. This causes a problem, as I can’t get it to the right rally.
On the odd occasion I can work it out, with the assistance of the rally officer, but that takes time, but for £5 deposits this is almost impossible!
Rally Officers…So my ask of you is simple; if you have a rally slip BUT no deposit cheque; please ask if this payment has been made online and get your rallier to confirm by email to me.
If they’ve indicated that they’ve made a payment (DEPOSIT or PAYMENT IN FULL) but you haven’t heard from me confirming receipt of the payment within a week, the chances are I haven’t had an email from the rallier. So please ask them to resend the email, so that I can confirm receipt of their payment.
Any payments I can’t allocate will sit in an “unallocated” bucket until I know where they need to go.
When the bank statement has been reconciled at month end I’ll provide you with an up to date receipt of all payments received during the month and the current balances being held on deposit.
Ralliers ….The email to the Rally Officer AND TO ME telling me that you have paid by BACS is a critical component in the system!
Please be vigilant and refer to the payment for rallies section, both in the rally book, or here under “Categories” on the right, if you are unsure.